Privacy Policy

1. Introduction

Club Spark Thailand Co. Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Club Spark Thailand Co. Ltd when you use our Spark platform and services.

This Privacy Policy applies to our website, mobile applications, and other online products and services (collectively, our "Services") or when you otherwise interact with us.

2. Information We Collect

Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: You may choose to provide additional information such as your job title, company name, and profile picture.
• Payment Information: When you make a purchase, we collect payment information such as credit card details through our secure payment processors.
• Communications: When you contact us, we collect the information you provide in your communications.
• Content: We collect the content you create, upload, or share through our Services.

Information We Collect Automatically

• Usage Information: We collect information about how you use our Services, including features you use, actions you take, and time spent on our Services.
• Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.
• Location Information: We may collect general location information based on your IP address.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Services and provide content or features that match user profiles or interests

4. Sharing of Information

We may share your information in the following circumstances:

With Your Consent

We may share your information with third parties when you give us consent to do so.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure, so we cannot guarantee absolute security.

We use industry-standard encryption to protect sensitive information during transmission and storage. Our servers are hosted in secure data centers with appropriate physical and technical safeguards.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our Services and as described in this Privacy Policy. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate personal information about you.
• Deletion: You can request that we delete your personal information.
• Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us at support@clubspark.site. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small data files stored on your device that help us improve our Services and your experience.

You can control cookies through your browser settings. However, if you disable cookies, some features of our Services may not function properly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@clubspark.site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the effective date of the changes.

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: